Haqdarshak Ground Reports is our latest initiative to bring to you field insights based on the quantitative and qualitative deep dives we take with our end-users. As you’re well aware, we do not shy away from asking the hard questions. In order to get answers to these questions, we conduct extensive surveys every month, which help us in identifying and addressing problem-areas that may not always present themselves readily.

For instance, is it enough to be enrolled under the Ayushman Bharat Insurance Yojana, the world’s largest health insurance scheme? Especially after the way the second wave has obliterated livelihoods all the while demanding increased spending on healthcare. So, how effective is the yojana? Are citizens being able to use the scheme effectively? Are transactions at empanelled hospitals cashless or do citizens have to incur out-of-pocket expenses?

In light of these questions, our first issue takes a hard, long look into government-sponsored health insurance. We hope you enjoy reading these insights.